Personal Account Manager

Hummel Group is an independent insurance agency with Ohio locations in Berlin, Mansfield, Newark, Orrville, Wadsworth, Wooster, and Shipshewana, Indiana. Our team is seeking a full-time Account Manager in our Personal Lines Department with a passion for helping clients manage risk through the use of insurance and financial strategies.     

As an Account Manager, you will:

  • Act as a liaison between the insurance carrier and the client
  • Answer daily questions and resolve client issues including but not limited claims, billing and coverage changes.
  • Work with underwriters and follow up with requests for information or processing
  • Follow-up with clients and carriers regarding paperwork on quotes, status of applications or changes, and other marketing and processing work
  • Coordinate complicated claim questions between clients and insurance carriers.
  • Handle phone calls and walk-in activity by clients, carriers or others
  • Work closely with the team to assist with sales process 

A Successful Account Manager:

  • Is responsive and accommodating to co-workers and clients
  • Has a strong attention to detail; Precise and accurate with work
  • Demonstrates knowledge and familiarity with insurance business including various applications, forms and underwriting requirements for each line of coverage and carrier
  • Is self-directed and independent


  • Ability to obtain and maintain an active property and casualty license for the State of Ohio
  • Must be willing to work towards and obtain professional industry designations
  • Has a valid Ohio driver’s license
  • Experience with Microsoft Office Products, AMS and ImageRight preferred

Total Rewards at Hummel Group

Hummel Group offers a list of competitive compensation and benefits to meet the needs of all employees. Click here to review our benefit offerings.

Apply Now

If you are interested in applying, complete an online application here or send a resume to