Because we don’t just want to sell a policy or service, we want to build a relationship.
We never sell a product or service because of how it benefits the company. This means we do what’s best for the client even if it does not result in a sale. Keeping our client’s best interest at the forefront results in the long-term loyalty we seek. We care about our clients and we want to do what is best for them.
Because the easiest fix isn’t always the best solution.
Putting ourselves in our clients' shoes, asking the right questions, and actively listening gives us a different perspective to help understand our clients’ needs and concerns. Once we fully understand, we use our knowledge, creativity, and expertise to be an advocate for our clients and come up with an appropriate solution.
Because trust is earned.
Since 1957 we have been building a business based on relationships and doing the right thing for our clients. We strive for continuous improvement. We learn, we grow, we adjust, we repeat. Through each cycle we build trust. We know Hummel is evolving and we want you to know that there is one thing that is not changing - our commitment to our clients: