Benefits Account Manager

Hummel Group is an independent insurance agency with 6 locations in Ohio and Indiana.  Our growing team is seeking a full-time Account Manager to join our Benefits department.

As a Benefits Account Manager, you will:

  • Act as liaison between the insurance carrier and the client’s human resources department, management, and staff.
  • Answer daily questions and requests while resolving client issues including but not limited to coverage changes, claims, and billing.
  • Follow up with clients and carriers on paperwork, status of applications or changes, and other marketing and processing work.
  • Work closely with Account Executive and Risk Advisor throughout the sales process from prospect phase through client implementation phase.
  • Handle walk-in client meetings as needed.
  • Act as a facilitator between clients and insurance carriers on high-level and complicated claim situations.
  • Assist with illustrations, proposals, and spreadsheets for Risk Advisor and Account Executives as needed.
  • Organize and schedules reviews for existing clients based on renewal review schedule.
  • Support and adhere to procedures to minimize the agency’s errors and omissions exposure.
  • Strive to maintain positive relationships with personnel at client firms to assure retention of the accounts.

A Successful Employee:

  • Keeps the client at the center of his/her work and builds trustworthy relationships with clients.
  • Highly technical; displays strong attention to detail.
  • Demonstrates high integrity.
  • Enjoys interacting with clients.
  • Values teamwork and selflessness.
  • Is self-motivated and acts with urgency.
  • Works independently and makes decisive decisions.


  • Must obtain State of Ohio licensure for Life and Health before employment beginnings.
  • High school diploma.
  • Valid driver’s license.

Total Rewards at Hummel Group

Hummel Group offers a list of competitive compensation and benefits to meet the needs of all employees. Click here to review our benefit offerings.

Apply Now

If you are interested in applying, complete an online application here or send a resume to