Client Experience Specialist

Hummel Group is an independent insurance agency with 8 locations in Ohio and Indiana.  Our growing team is seeking a part-time Client Experience Specialist.

As the Client Experience Specialist, you will have the opportunity to:

  • Develops ways to make Hummel Group’s client experience unique.
  • Builds, improves, and expands the client experience brand at Hummel Group.
  • Oversees planning, coordination and execution of client experiences, seminars or events.
  • Determines ways to show appreciation to loyal clients – examples: Christmas gifts, client referral gifts)
  • Act as a resource for operational departments when they are looking to differentiate client service levels
  • Researches and keeps informed on industry trends to improve processes.
  • Maintains the Marketing Department inventory and completes material orders as needed. 
  • Completes all advertising reimbursements and organizes all receipts to payables files. 
  • Other job duties as assigned.


  • Five years’ client service experience preferred.
  • High School diploma or equivalent required.
  • Must have a current driver license and an insurable driving record.

Apply Now

If you are interested in applying, complete an online application here or send a resume to