Receptionist

Hummel Group is an independent insurance agency with nine locations in Ohio and Indiana. Our team is seeking a full-time Receptionist.

As part of our team, you will have the opportunity to:

  • Answer incoming calls efficiently and direct the calls to the correct department or recipient in an efficient friendly and professional manner.
  • Greet customers that stop at the office and initiate positive, customer-friendly interaction in a professional manner.
  • Process agency incoming mail.
  • Scan agency mail into WorkSmart and assign the mail to the correct departments.
  • Assist departments with identified tasks between incoming phone calls and customer visits, secondary responsibility.
  • Responsible for other general office administration duties (supplies, office communication, printing checks)
  • Utilize AMS 360 and ImageRight systems to help with managing assigned tasks and workload.
  • Strive to maintain positive relationships with clients to assure retention of the accounts.
  • Navigate AMS360 and ImageRight systems with an efficient level of proficiency and works towards improving these skills.
  • Participate in training to enhance knowledge and skills.

A Successful Employee:

  • Keeps the client at the center of his/her work and builds trustworthy relationships with clients
  • Highly technical; displays strong attention to detail
  • Demonstrates high integrity
  • Enjoys interacting with clients
  • Values teamwork and selflessness
  • Is self-motivated

Requirements:

  • High school diploma.
  • Has a valid Ohio or Indiana driver’s license.

Total Rewards at Hummel Group

Hummel Group offers a list of competitive compensation and benefits to meet the needs of all employees. Click here to review our benefit offerings.

Apply Now

If you are interested in applying, complete an online application here or send a resume to careers@hummelgrp.com.